5653 Blitheaire Garth
301-523-2110
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Objective: |
Design, deployment and
management of Internet and security systems and services including mail, DNS,
web/application, firewall, IDS, and VPN. |
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INTERNET-WORKING/ COMPUTER SKILLS: |
Internet services: Apache
(httpd), Tomcat, Zope, IIS, Postfix,
Sendmail, BIND, FreeRadius, MRTG, and various firewalls and security programs
including Checkpoint Firewall-1 (4.0/4.1), Checkpoint SecureRemote VPN, Squid,
TCP-Wrappers, Tripwire, and IPFilter/Tables. Proficient in an assortment of internetworking equipment including routers and switches (mostly Cisco), as well as experience with various telecom devices. Detailed understanding of the following transport technologies: DS0’s, DS1’s, DS3’s, SONET, PPP, Frame Relay, Ethernet, and ATM with some knowledge of ISDN, DSL, and SMDS. Good understanding of a variety of TCP/IP protocols including SMTP, DNS, HTTP/s, SSH, FTP, SCP, DHCP, and NAT. Familiar
with a variety of monitoring packages including Netcool, and Cisco Works, and
extensive experience with BigBrother.
Proficient in Unix (Solaris, Linux, OpenBSD, some Irix) and unix
programs including scripting, building open source software, and debugging
software, user, system, and network related problems. Also capable in Windows 95/98/NT/ME/2000/XP,
MS Exchange, HTML, and various computer hardware. Certifications:
CCNA; Brainbench: Internet Security, WAN Technologies Master, Apache Master,
Unix Admin, and Computer Industry Knowledge Master. |
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EDUCATION: |
B.A. in History |
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EXPERIENCE: |
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Mar.
2002 – Present |
Aquent Partners: Space
Telescope Science Institute, Web System and Services Administrator – Technology Infrastructure
Management STScI is funded by NASA to operate and utilize
Hubble Space Telescope ●
Planned, executed, and maintained the Institute’s web and application
infrastructure consisting of 80 web servers, generating 60,000 hits per day
and exceeding 5,000,000 hits, during major press releases. ● Restructured the web architecture at the
Institute implementing new technologies and methods to improve efficiency and
ease management. ● Developed the official procedures for
building, upgrading, maintaining, and migrating web systems including Apache (httpd), Tomcat, and IIS, on Solaris,
Linux, and Windows platforms. ●
Developed and deployed Big Brother as the Institute’s first and only cross-platform
monitoring service effectively monitoring dozens of servers to measure and
alert for system and service uptime, performance, and various other checks. ●
Worked closely with staff scientist, engineers, and other groups to adapt the
web resources to best suit their needs which entailed frequent changes to
host and service configurations. |
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May
2001 – March 2002 |
ARBROS Communications, Internet Systems and Services Administrator – Operations ARBROS Communications was an ISP CLEC with
presence in most every major sector of Verizon’s East Coast footprint, before
having to close its doors in early 2002 ● Designed, implemented and managed all customer facing internet services including e-mail, DNS, Web, and MRTG. ● Deployed and administered a multi-node Checkpoint Firewall solution implementing VPN, DMZ, IDS, and various other system and security services. ● Deployed and administered SUN enterprise class systems consisting of both machines supporting customer services, as well as those internal to company operations. ● Co-developed and implemented a Wide Area Ethernet strategy in effort to diminish the company’s overhead by avoiding expensive ATM equipment previously used to transport IP. ● Initialized a company-internal Internet Services Education program. ● Participated in design, deployment, and administration of both the multiple peer customer facing IP network and the 12-node company internal network ● Retained after a 90%
reduction in force left making me solely responsible for the entirety of the
company’s IT department including mail, web sites, database servers, billing
servers, firewalls, NT Domain servers, customer and internal IP network, and
at times lan and desktop administration and maintenance. |
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November
2000 – February 2001 |
Rivien Broadband, Senior IP Engineer – Provisioning Rivien was a CLEC ISP startup that closed its
doors Feb. 2001 ● Configured and tested customer facing
Internet Services including e-mail and DNS. ● Installed, configured, and tested IP
Routers, ATM, DSL, DSLAMs, MUXs, facilities, Voice Gateway, Domain Name
servers, and other telecom and internetworking equipment to engineer/provision
a new circuit’s logical connection to Rivien’s network for both data and
voice. ● Collaborated with the engineering group to
design and build the backbone POPs and Co-lo facilities. ● Participated on the Alpha test team as an integral member by helping to design and launch the DSL and DS1 products |
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May
1999 – November 2000 |
Intermedia Business
Internet, Shift Manager/Team Lead – Intermedia Communications was a tier-one ISP,
CLEC, and Voice provider. In 1999
they were rated number one in customer support in the industry. ● Supervised and managed a
● Performed management tasks such as interviewing, hiring, training, performing evaluations, and implementing departmental promotions/awards. ● Collaborated with the management team in
department re-structuring that included but was not limited to: the training
program, the educational path for existing technicians, job duties and
requirements, and improved interdepartmental communication. |
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October
1999 – May 2000 |
Lease Line Support Technician – Level 1 and Level2 ● Tested and mended connectivity issues
between client networks and Intermedia’s Tier 1 international IP backbone as
well as DNS, e-mail, and LAN issues. ● Performed CPE, LEC, and network (internal
and external ISP) troubleshooting. ● Configured Cisco routers to support a wide
range of network services. |
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May
1999 – October 1999 |
Billing Customer Support |
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ACHIEVEMENTS/ACTIVITIES: |
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REI Appreciation Award from CEO for Excellence in Customer Service, Fall 1998 ●
Vice President, American Society of Mechanical Engineers, ●
East Coast Champion, 1993 – Horse Cutting ●
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Rev-2004041202